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Discreet Investigations Toronto

Discreet Investigations Toronto a Potential SCAM ?

Toronto, ON

Found this at :

Nevada Clarke 3 reviews · 5 photos

ONE STAR RATING a year ago –

I was a Private Investigator hired by James Granville (owner).. under the an agreement of an hour pay plus 50 cents a kilometer after working for about two months and being sent cases all over the gta, racking up over 3000 in kilometers the owner James Granville decided he didn’t want to pay me the standard mileage rate we agreed upon anymore, he wanted to pay me 25 cents a kilometer to use my own car all across GTA. At this point I quit the company and asked to be paid for the cases I finished. Since the day I quit he has never returned any of my phone callls or emails and has yet to pay me. My only option was to file a small claims case.During the time I was working there were a few sketchy cases that clients complained about due to the lack of work being done. James Granville is very dishonest and a liar… save your money people find a Decent company that is transparent and legit… Don’t be be fooled by all these reviews.. no company in the world has a perfect 5.0 rating..

Above Google Review was copied during September 2020 from Google Reviews for Discreet Investigations Toronto office.

Discreet Investigations Toronto
Private Investigator Toronto
Discreet Investigations
IS THIS A SCAM? You Decide
Is James Glanville Private Investigator Toronto a Scam? Is Discreet Investigations a Scam? What do you think?

We find the following items below of great concern. Do you?
* This group has used 5 different names. Only one is registered at the Ministry in Ontario that licenses PI’s

*This group uses multiple addresses – some of which do not exist. The address used at 320 Richmond Street in Toronto is actually the home of an individual who has never herd of Mr. Glanville – other than mail comes there on occasion.

* IF you paid this PI by Western Union or similar wire services or paid cash to him – has he reported this income to Canada Revenue Agency (CRA)? You may be concerned if asked to send funds via e-mail transfer to the individual directly (not to a registered agency or company) or paid him cash directly in any way. Especially if you did not receive adequate performance for your fees.

*If you sent funds and you are in located in Ontario or Canada – did you pay GST or HST on services? If not that can be a red flag. If taxes were charged – were they remitted to the government?

*THE CLAIMS MADE – Do They Make Sense?
CLAIMS at June 1st 2020 on the website at include the following:



SO the obvious Question is, “VOTED BY WHOM?” Can you find one reputable rating agency that has made these actual endorsements or regulated any Votes? We could not. Or are they just idle claims made without substance?

FURTHER, This PI is referenced as only having 1 Team Member by Crunchbase directory. So Who is “The Team” that is the # 1 Surveillance Team in Canada? Per other reputable listing websites like BBB there is only 1 team member at this group – James Glanville.

2). CLAIMS MADE at June 1, 2020 on website under ABOUT US Tab:
“Over his career he has worked with World Leaders, Royal Families, Fortune 500 CEO’s, Professional Athletes and the Hollywood Elite. He has trained with the United States Secret Service…..”

OK so these claims we truly enjoy. Can you find a World Leader or Royal Family member that will substantiate this PI’s Claim? Someone may wish to confirm his exact involvement with the United States Secret Service – who would take any such claim very seriously.

Another claim is: To be a “certified Protection Specialist as well as a Surveillance and Counter Surveillance Expert.” Has anyone checked to confirm such certification? Do such certifications even exist? Or were they just created?

Another claim is: to be the “President & CEO” So the CEO of what corporation or corporate entity? On the website there is no corporation actually listed. And a CEO typically implies a senior executive of a significant corporate entity – not a one man operation or one team member operation.

On the PI’s website at June 1, 2020 are shown the PI in photo’s with Hollywood celebrities like Pierce Brosnan as an example. We note that it just states on the site these are “friends” of the PI’s. It does not confirm them as clients.

We reached one such celebrity representative – who has never herd of this PI. Draw your own conclusions.

4) Legal Department Claim:

About Us tab June 1, 2020: “has its own Legal Department specializing in Family Law, Separation Agreements, Divorce Representation, Custody Issues and Real Estate.” That would be very impressive to actually have such a legal department. We understand the PI rents space from a law firm at one location. Is this over stepping reality? Has anyone confirmed this with the Law Society of Ontario?

5) ABOUT US: There are two references to Mr. Glanville’s history. One states “for over 27 years…” the other”for 30 years” So which one is it ? According to Ministry registration files plus the incorporation of his agency which was only registered in 2014 – this PI has therefore been registered for less than 6 years in investigations. Hardly could such time be considered to be an expert in the circumstance in investigations.

SEE SCREEN SHOT BELOW of the website sections taken on June 1, 2020

*Better Business Bureau information: BBB Link
This PI per the Better Business Bereau ( BBB ) LINK has the following public record:


Customer Complaints: 1 complaints Status: Unresolved 20/03/2018

Complaint Type: Problems with Product/Service

1 Customer Review 11/04/2018

Is it highly unusual that a positive Customer Review was somehow posted within 22 days of the BBB unresolved complaint – and no Reviews prior to or subsequently. Go Figure.

Upon further review this was a BBB complaint from a customer who sent funds – but did not receive services in their opinion nor get the matter resolved.


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Discreet accepted my money by cash transfer. THEN did no work !! The owner is really mean and bad he said really bad things to me after i needed my money back. I hope others can not get hurt like me. I hear now there are many others who got hurt here
VERY BAD HERE ! They basically took all my money and did absolutely NOTHING. Very harmful people at Discreet. don't waste your time and money with them.
He took my money and I feel betrayed! This was the first time I tried a private investigator and it was a total eye opener. I hope others come forward on these creeps. Don't use them.

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